At Rvira, we want you to love what you purchase. If you are not completely satisfied with your order, we’re here to help.
1) Eligibility for Returns
Returns are accepted only if the product is damaged, defective, or incorrect.
The return request must be raised within 7 days of delivery.
The product must be unused, unwashed, and in original condition with tags and packaging intact.
2) Non-Returnable Items
Products purchased during sale/discount offers may not be eligible for return.
Items that show signs of use, damage after delivery, or tampering will not be accepted.
3) Return Process
To request a return, please contact our customer support with:
Our team will review the request and guide you through the next steps.
4) Refunds
Once the returned product is received and inspected, the refund will be processed.
Refunds will be credited to the original payment method within 5–7 business days after approval.
5) Exchanges
Exchanges are allowed for size or product issues, subject to stock availability.
If the replacement item is unavailable, a refund will be processed.
6) Shipping for Returns
Return pickup or shipping instructions will be shared after approval.
In case of wrong/damaged product, return shipping will be handled by us.
7) Cancellation Policy
Orders can be cancelled only before dispatch.
Once shipped, cancellation is not allowed; customers must follow the return process.
8) Policy Updates
Rvira reserves the right to modify this policy at any time. Changes will be updated on this page.