At Rvira, we want you to love what you purchase. If you are not completely satisfied with your order, we’re here to help.

1) Eligibility for Returns

• Returns are accepted only if the product is damaged, defective, or incorrect.

• The return request must be raised within 7 days of delivery.

• The product must be unused, unwashed, and in original condition with tags and packaging intact.

2) Non-Returnable Items

• Products purchased during sale/discount offers may not be eligible for return.

• Items that show signs of use, damage after delivery, or tampering will not be accepted.

3) Return Process

• To request a return, please contact our customer support with:

  • Order ID

  • Product details

  • Reason for return

  • Clear images of the issue (if damaged/defective)

• Our team will review the request and guide you through the next steps.

4) Refunds

• Once the returned product is received and inspected, the refund will be processed.

• Refunds will be credited to the original payment method within 5–7 business days after approval.

5) Exchanges

• Exchanges are allowed for size or product issues, subject to stock availability.

• If the replacement item is unavailable, a refund will be processed.

6) Shipping for Returns

• Return pickup or shipping instructions will be shared after approval.

• In case of wrong/damaged product, return shipping will be handled by us.

7) Cancellation Policy

• Orders can be cancelled only before dispatch.

• Once shipped, cancellation is not allowed; customers must follow the return process.

8) Policy Updates

Rvira reserves the right to modify this policy at any time. Changes will be updated on this page.